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Salesforce Certified Sales Cloud Consultant (CRT-251) exam is designed for professionals who want to demonstrate their expertise in implementing and consulting Salesforce Sales Cloud solutions. Salesforce Certified Sales Cloud Consultant certification is specifically designed for individuals who have experience in managing and configuring Salesforce Sales Cloud, including managing contacts, opportunities, and sales processes. CRT-251 Exam covers a wide range of topics, including sales process design, lead and opportunity management, forecasting, and sales analytics.
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To prepare for the Salesforce CRT-251 Exam, candidates should have a solid understanding of Salesforce Sales Cloud and its various components. They should also have experience implementing and managing sales processes, as well as strong analytical and communication skills. CRT-251 exam consists of 60 multiple-choice questions and candidates have 105 minutes to complete it. A passing score of 63% is required to earn the Salesforce Certified Sales Cloud Consultant certification. Obtaining this certification demonstrates a high level of expertise in sales cloud implementation and management, which can be highly valuable in a variety of industries and job roles.
Salesforce Certified Sales Cloud Consultant Sample Questions (Q172-Q177):
NEW QUESTION # 172
Cloud Kicks needs to migrate data Into Salesforce and Is considering using Data Loader.
What are two capabilities of this migration tool?
Choose 2 answers
A. Prevents importing duplicate records
B. Extracts organization and configuration metadata
C. Runs one-time or scheduled data loads
D. Imports more than 100 fields per record
E. Exports field history data
Answer: B,D
NEW QUESTION # 173
Cloud Kicks wants to improve its return on investment (ROI) by creating intelligent processes built on trusted, targeted data.
What are two justifications for using third-party data enrichment tools?
Choose 2 answers
A. To survey customers to update their data
B. To find new prospects who match the selling segment
C. To enhance prospect data signaling intent to purchase
D. To create customer segments with personas and scoring
Answer: B,C
NEW QUESTION # 174
Cloud Kicks (CK) is just kicking off its project. The consultant wants to dive deeper into CK's process and pain points. Which three approaches should a consultant use to learn about and empathize with the customer?
Choose 3 answers
A. Shadowing
B. Embodying
C. Interviewing
D. Leading Workshops
E. Role Playing
Answer: A,C,D
Explanation:
Explanation
Shadowing, interviewing, and leading workshops are three approaches that a consultant can use to learn about and empathize with the customer. Shadowing involves observing how the customer performs their tasks and interacts with their systems. Interviewing involves asking open-ended questions to understand the customer's goals, challenges, and pain points. Leading workshops involves facilitating group discussions and activities to elicit requirements, feedback, and solutions from the customer. Verified References:
https://developer.salesforce.com/resources2/certification-site/files/SGCertifiedSalesCloudConsultant.pdf (page 18)
https://trailhead.salesforce.com/en/content/learn/modules/consulting_skills_for_salesforce_professionals/d
NEW QUESTION # 175
Cloud Kicks has a lengthy and complex sales cycle. Opportunities have stages that sales reps must move a deal through, as well as indicate the probability of winning the sale. The sales manager presently uses sales stages and probability for forecasting and wants to simplify the process of reporting on projected sales for the sales team. Which approach should a Consultant recommend to streamline forecast reporting?
A. Align forecast categories to multiple Opportunity stages and report on forecast category.
B. Reduce the number of Opportunity stages and report on probability.
C. Reduce the number of opportunity stages and report on forecast category.
D. Align Opportunity stages with probability and use collaborative forecasts for reporting.
Answer: A
NEW QUESTION # 176
The Cloud Kicks sales team needs to utilize the Salesforce mobile app feature to view, create, or update opportunities, but the internet is unavailable on their Android and iOS mobile devices.
Which two actions should the consultant recommend working around the issue?
Choose 2 answers
A. Enable the system permission to store offline data in Salesforce.
B. Enable the connect offline feature in Salesforce.
C. Enable caching in Salesforce.
D. Enable offline create, edit, and delete in Salesforce.
Answer: C,D
NEW QUESTION # 177
......
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